Customer Care

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Activity overview

Latest activity by Customer Care
  • Customer Care created an article,

    How does your Halloween Trick or Sweet promotion work?

    Our 15% off Halloween Trick or Sweet promotion is reflected on each Assorted bags, no code necessary. This discount may not be combined with another discount, nor can it be applied to previous orde...

  • Customer Care created an article,

    Allergy Information

    Hawaiian Host   Does your Hawaiian Host chocolate contain dairy products? Yes, our chocolates do contain dairy.   Does your Hawaiian Host chocolate contain nuts?  Yes, our products contain macadami...

  • Customer Care created an article,

    Sweet Rewards Program

      As a Sweet Rewards Member, you'll earn points every time you shop! Frequently asked questions Do points expire? Your points expire after 12 months of inactivity. Inactivity refers to customers w...

  • Customer Care created an article,

    Shipping Information

      Thank you so much for your interest in Hawaiian Host! We truly appreciate your support and love for our chocolate products. It's important that you or your recipient have all the information when...

  • Customer Care created an article,

    How do I place an order?

    We want to ensure you have the best ordering experience! Please follow these steps to create your Chocolate order!      Step 1: Select SHOP CHOCOLATE to view all of our available products!  Step 2:...

  • Customer Care created an article,

    How do I contact customer support?

    If you have any questions or need additional assistance, reach out to our customer support by submitting a request!  Submit Request here     For immediate assistance, please call us at 1-888-255-59...

  • Customer Care created an article,

    What is KOHO?

    KOHO is Hawaiian Host’s new luxury chocolate collection which highlights the iconic ingredients and flavors of Hawai‘i. The collection features artisanal bonbons — decorative, hand-painted chocola...

  • Customer Care created an article,

    How do I redeem my gift card?

    To redeem your Gift Card, please follow these 3 easy steps. Step 1: Access your gift card email and click on 'View gift card' to obtain the Gift Card code. Step 2: You will be redirected towards a ...

  • Customer Care created an article,

    How do I purchase a gift card?

      We have three different values for our gift cards: $25, $50, and $100. To purchase our electronic gift card, please place the gift card into your cart. Proceed to check out.  Upon completion o...

  • Customer Care created an article,

    How do I apply my discount code?

    To apply your discount code, please follow these steps.   Step 1: While in your cart, click "Check Out".   Step 2: Enter your promotional discount code in the "Discount code" field and then click ...