Customer Support

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Latest activity by Customer Support
  • Customer Support created an article,

    Subscription FAQ

    Subscription

  • Customer Support created an article,

    Free Shipping On Orders $70+

    Free shipping on orders $70 - $499. Not transferable and not redeemable for cash, credit, or toward previous purchases. Redeemable on hawaiianhost.com only. Not valid for orders with extra shipping...

  • Customer Support created an article,

    Corporate Order Inquiries

    Please submit your request here: Corporate Order Inquiry Form

  • Customer Support created an article,

    What is the Sweet Rewards Program?

      Sweet Rewards is our loyalty program where you earn points every time you shop!See program details and join here: https://hawaiianhost.com/pages/rewards Frequently asked questions Do points expi...

  • Customer Support created an article,

    Shipping Policy

    Aloha! Shipping Methods   We ship all orders FedEx and UPS on the following shipping schedule:   Product Type Shipping Days Chocolate Covered Macadamias Monday - Wednesday All orders are p...

  • Customer Support created an article,

    How do I place an order?

    We want to ensure you have the best ordering experience! Please follow these steps to create your Chocolate order!      Step 1: Select SHOP CHOCOLATE to view all of our available products!  Step 2:...

  • Customer Support created an article,

    How do I contact customer support?

    If you have any questions or need assistance, please contact our Customer Support Team.   Send us a question: Submit Request here Email us at: aloha@hawaiianhost.com Please call us at: 1-888-255-59...

  • Customer Support created an article,

    How do I redeem my gift card?

    To redeem your Gift Card, please follow these 3 easy steps. Step 1: Access your gift card email and click on 'View gift card' to obtain the Gift Card code. Step 2: You will be redirected towards a ...

  • Customer Support created an article,

    How do I purchase a gift card?

      We have three different values for our gift cards: $25, $50, and $100. To purchase our electronic gift card, please place the gift card into your cart. Proceed to check out.  Upon completion o...

  • Customer Support created an article,

    How do I apply my discount code?

    To apply your discount code, please follow these steps.   Step 1: While in your cart, click "Check Out".   Step 2: Enter your promotional discount code in the "Discount code" field and then click ...