Customer Support
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Activity overview
Latest activity by Customer Support-
Customer Support created an article,
Subscription FAQ
Question What is subscription & how does it work? Answer A subscription is a recurring delivery program that you sign up for to receive our products at regular intervals. You can choose from o...
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Customer Support created an article,
Free Shipping On Orders $80+
Free shipping on orders $80 - $499. Not transferable and not redeemable for cash, credit, or toward previous purchases. Redeemable on hawaiianhost.com only. Not valid for orders with extra shipping...
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Customer Support created an article,
Corporate Order Inquiries
Please submit your request here: Corporate Order Inquiry Form
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Customer Support created an article,
What is the Sweet Rewards Program?
Sweet Rewards is our loyalty program where you earn points every time you shop!See program details and join here: https://hawaiianhost.com/pages/rewards Frequently asked questions Do points expi...
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Customer Support created an article,
Shipping Policy
Aloha! Shipping Methods We ship all orders FedEx and UPS on the following shipping schedule: Product Type Shipping Days Chocolate Covered Macadamias Monday - Wednesday All orders are p...
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Customer Support created an article,
How do I place an order?
We want to ensure you have the best ordering experience! Please follow these steps to create your Chocolate order! Step 1: Select SHOP CHOCOLATE to view all of our available products! Step 2:...
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Customer Support created an article,
How do I contact customer support?
If you have any questions or need assistance, please contact our Customer Support Team. Send us a question: Submit Request here Email us at: aloha@hawaiianhost.com Please call us at: 1-888-255-59...
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Customer Support created an article,
How do I redeem my gift card?
To redeem your Gift Card, please follow these 3 easy steps. Step 1: Access your gift card email and click on 'View gift card' to obtain the Gift Card code. Step 2: You will be redirected towards a ...
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Customer Support created an article,
How do I purchase a gift card?
We have three different values for our gift cards: $25, $50, and $100. To purchase our electronic gift card, please place the gift card into your cart. Proceed to check out. Upon completion o...
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Customer Support created an article,
How do I apply my discount code?
To apply your discount code, please follow these steps. Step 1: While in your cart, click "Check Out". Step 2: Enter your promotional discount code in the "Discount code" field and then click ...