Customer Support
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Recent activity by Customer Support-
Shipping Policy
Aloha! Shipping Methods We ship all orders FedEx and UPS on the following shipping schedule: Product Type Shipping Days Chocolate Covered Macadamias Monday - Wednesday All orders are p...
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Subscription FAQ
Question What is subscription & how does it work? Answer A subscription is a recurring delivery program that you sign up for to receive our products at regular intervals. You can choose from o...
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Free Shipping On Orders $70+
Free shipping on orders $70 - $499. Not transferable and not redeemable for cash, credit, or toward previous purchases. Redeemable on hawaiianhost.com only. Not valid for orders with extra shipping...
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Do you ship internationally?
Currently, we ship throughout the United States only.
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What is your return policy?
All sales are final. We do not offer refunds. Because we sell perishable heat-sensitive products, we do not accept returns or exchanges, or provide replacements. We do not offer price adjustments....
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Corporate Order Inquiries
Please submit your request here: Corporate Order Inquiry Form
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How should I store my chocolate?
We recommend storing your chocolate in a cool, dry place and keeping it away from direct heat and sunlight. Please take care and bring any orders indoors as soon as it arrives, especially during th...
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What forms of payment do you accept?
We accept all major credit cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club and ELO.
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How do I place an order?
We want to ensure you have the best ordering experience! Please follow these steps to create your Chocolate order! Step 1: Select SHOP CHOCOLATE to view all of our available products! Step 2:...
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How do I open a wholesale account?
To inquire about Wholesale inquiries, please click on the 'Submit a Request' link below. Submit a request